Specjalista/ka Helpdesk

Wyższa Szkoła Kształcenia Zawodowego is hiring for a helpdesk specialist role.

• Practical experience administering Windows 10/11 OS in a similar IT role
• Basic experience administering Linux OS (e.g., Ubuntu), MacOS/iOS, and Android
• Practical experience configuring network devices (routers, switches, modems)
• Experience with Google Workspace and Microsoft 365 services
• English language proficiency sufficient to read and understand technical documentation
• Ability to work under pressure
• Communication skills for liaising with external suppliers regarding software/hardware issues

• Provide technical and substantive support for software/devices used in the organization
• Manage client infrastructure (purchase, installation, configuration, maintenance) including laptops, phones, tablets with Windows 10/11, Linux, MacOS/iOS, Android
• Participate in the onboarding process for new employees
• Administer systems such as Jira, Confluence, Google Workspace, Office365, Figma, Slack
• Analyze and resolve problems related to managed hardware infrastructure
• Perform basic operations related to Jira/Confluence

Candidates' personal data will be processed in accordance with applicable laws for recruitment purposes only. Consent for processing additional personal data is voluntary and can be revoked anytime by contacting [email protected]. Data will not be transferred outside the European Economic Area.