Senior Modern Workplace Engineer

• Proven experience in 2nd-line IT support, systems administration, or workplace engineering.
• Hands-on proficiency with Microsoft Intune / Microsoft Endpoint Manager across desktop and mobile platforms.
• Practical experience in enterprise patch management, vulnerability remediation, and application packaging.
• Familiarity with Windows laptops/desktops, mobile devices, and optionally macOS.
• Detail-oriented and process-driven with a strong foundation in ITIL service management.
• Proactive in keeping up-to-date with digital workplace technologies and endpoint security practices.
• Excellent cross-functional communication skills with full professional fluency in English.

• Manage and maintain the enterprise Windows and multi-platform endpoint ecosystem (iOS, Android; macOS is a plus) via Microsoft Intune.
• Design, refine, and maintain device configuration profiles, compliance policies, and enrollment workflows with L3 engineers.
• Plan, schedule, and execute operating system and third-party application patch cycles.
• Track vulnerability reports, ensure compliance, and coordinate remediation according to IT security standards.
• Package, test, and distribute business software using enterprise deployment tools and scripting.
• Manage the centralized application catalogue and oversee the software lifecycle.
• Investigate and resolve escalated 2nd-line incidents requiring backend privileges and root-cause analysis.
• Maintain comprehensive ITIL-aligned technical documentation covering operational procedures, device baselines, and known issues.

Please be informed that the data controller is RED Global (hereinafter "controller"). You have the right to request access to your personal data, their rectification, erasure or restriction of processing, the right to object to processing, as well as the right to data portability and to lodge a complaint to the supervisory authority. Personal data will be processed for the purpose of the recruitment process. Provision of data to the extent resulting from the Act of 26 June 1974 Labour Code is mandatory. In the remaining scope, providing data is voluntary. Refusal to provide mandatory data may result in the impossibility to carry out the recruitment process. The Administrator processes mandatory data on the basis of a legal obligation incumbent upon him/her, while with regard to additional data, the basis for processing is consent. Personal data will be processed until the recruitment procedure is completed and for the period of the possibility of asserting potential claims, and in the case of consent to participate in future recruitment procedures - until the withdrawal of such consent. Consent to the processing of personal data can be withdrawn at any time. The recipient of the data is the Just Join IT service and other entities to whom we have entrusted the processing of data in connection with recruitment.