Business Process Analyst

Colibrix One develops cutting-edge IT solutions for Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanking platforms across the European Union and the UK. The company is a fully licensed Electronic Money Institution (FCA Reference No. 927920) and a principal member of both VISA and Mastercard, focused on building advanced, AI-powered payment technologies that enable global card processing, digital wallet infrastructure, cross-border merchant accounts, alternative payment methods, and corporate accounts for legal entities.

• Bachelor’s degree in Business Administration, Finance, or related field
• At least 1 year of experience in financial or business analysis or process improvement
• Experience with data analysis tools and advanced Excel skills
• Strong problem-solving skills and attention to detail
• Effective communication skills for explaining complex concepts
• Familiarity with payment industry practices and technologies is an advantage
• Strong interpersonal and collaborative teamwork skills

• Monitor merchant, provider, and terminal traffic to ensure optimal system performance
• Oversee merchant routing and switching processes
• Manage and optimize Visa principal traffic distribution across processing channels
• Monitor transaction volumes and traffic spikes to identify anomalies and operational risks
• Verify the correct application of processing limits to prevent issues and transaction declines
• Analyze conversion rates, identify pain points and errors, and implement improvements
• Collaborate with internal teams to manage terminal switching and regulatory compliance
• Generate and analyze custom analytics reports
• Evaluate merchant traffic patterns to provide actionable insights
• Translate traffic analytics for processing partners
• Organize and deliver training sessions on system operations and analytics for colleagues

This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.