Business Analyst / Requirements Engineer – PAM

The job is related to an Insurance Business Unit working on a complex Privileged Access Management (PAM) project, supporting IT infrastructure and cybersecurity domains.

• Several years of experience as a Business Analyst, Requirements Engineer, or comparable role within complex IT infrastructure, cybersecurity, IAM, or related projects
• Experience with Identity & Access Management (IAM) and/or Privileged Access Management (PAM)
• Good technical understanding of complex enterprise server and infrastructure environments, particularly Microsoft Active Directory, Windows and Linux server environments, user, service, and privileged accounts, and fundamental authentication and authorization concepts
• Ability to quickly understand technical dependencies and communicate effectively with infrastructure and engineering teams
• Experience in requirements management, stakeholder management, and change management
• Ability to analyze complex topics in a structured manner and document them clearly
• High degree of ownership and a proactive working style, including ability to independently gather information, identify relevant stakeholders, clarify open points, and drive topics through to completion
• Strong communication, workshop facilitation, and stakeholder management skills
• Very good English language skills

Nice to have:

• Experience with CyberArk or a comparable PAM solution
• Experience preparing and facilitating technical workshops

• Independently analyze, structure, and translate business and technical requirements within the PAM environment
• Assess existing processes, systems, privileged accounts, and relevant use cases
• Define and document requirements for PAM processes and solutions
• Coordinate independently with internal stakeholders, SMEs, system and account owners, and technical teams
• Plan, prepare, and facilitate workshops, alignment meetings, and progress meetings
• Support the onboarding of systems and privileged accounts into the PAM solution across different infrastructure and application areas
• Coordinate activities between PAM Engineers, Operations, and system and account owners
• Track implementation activities, testing, sign-offs, and open items
• Support integration and troubleshooting activities together with the responsible technical experts
• Contribute to the assessment and continuous improvement of existing PAM processes
• Coordinate and track relevant incident and change tickets
• Create structured documentation, status reports, and presentations
• Ensure transparent and effective communication across all relevant stakeholders