Mercier Consultancy Group

French Speaking iRobot Support Specialist - Work In Sofia, Bulgaria

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NieokreśloneZdalnieFull-time

#444711·Dodano 27 dni temu·5

Źródło: Mercier Consultancy Group

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Tech Stack / Keywords

iRobot

Firma i stanowisko

Mercier Consultancy Group is a premier international staffing firm specializing in sourcing top-tier professionals for prestigious jobs in Bulgaria, connecting elite global talent with industry-leading corporations across Europe.

Wymagania

Native or fluent French (spoken and written).
Valid EU passport (mandatory for relocation).
Strong passion for consumer electronics and smart home technology.
Excellent communication skills and customer-centric mindset.
Ability to relocate to Sofia for this position.
Technologically savvy with willingness to learn complex product ecosystems.

Obowiązki

Deliver expert technical support for iRobot products to French-speaking customers via phone, email, and chat.
Troubleshoot complex issues related to autonomous cleaning devices and smart home connectivity.
Maintain high levels of customer satisfaction by providing clear, professional, and efficient resolutions.
Stay updated on the latest consumer electronics technology in robotics and home automation.
Document customer interactions and technical cases accurately within the CRM system.
Collaborate with cross-functional teams to escalate persistent technical challenges.
Represent the iRobot brand with the highest standard of excellence in every interaction

Benefity

Competitive monthly salary.
Fully paid training.
Health insurance.
Fully paid relocation package including flight, transfer, and hotel.
Monthly performance bonus.
Multicultural working environment in Sofia.
Career development opportunities in the consumer electronics industry.

Pakiet relokacyjny

Opieka zdrowotna

Premie

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Inne informacje

Valid EU passport required. Must be able to relocate to Sofia, Bulgaria.

Mercier Consultancy Group

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