Lead Observability Engineer (New Relic)
Tech Stack / Keywords
Firma i stanowisko
EPAM is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. The company has over thirty years of expertise in custom software, product, and platform engineering. This role focuses on building an Enterprise Agent Development Platform on AWS that standardizes agent development using LangGraph and Strands Agents on AWS AgentCore Runtime.
Wymagania
- 6+ years of experience in observability or Site Reliability Engineering
- Hands-on experience consolidating observability/telemetry for AI agent estates in a production agentic AI project
- Expertise in New Relic or equivalent SaaS observability platforms operated as a multi-tenant consolidation layer
- Skills in cross-account and cross-tenant telemetry aggregation and reporting
- Familiarity with Technical, Business, and Audit observability segregation models
- Proficiency in NRQL, dashboards-as-code, and alert-policy-as-code practices
- Knowledge of OpenTelemetry and ADOT consumption fundamentals
Nice to have:
- Familiarity with AWS Bedrock AgentCore observability, including Transaction Search and GenAI Observability
- Experience with Kinesis Firehose for metric and log forwarding (CloudWatch to New Relic)
- Knowledge of cost and token attribution modeling for GenAI workloads
- Skills in Crossplane-based provisioning of observability resources
Obowiązki
- Own the multi-tenant New Relic consolidation layer aggregating telemetry across the agent estate
- Administer New Relic at scale, including management account setup and cross-account configuration
- Build and maintain cross-account NRQL queries aggregating telemetry from multiple project tenants
- Develop dashboards-as-code and alert-policy-as-code using the Terraform New Relic provider and Crossplane
- Configure New Relic alert policies routed to OpsGenie, with plans for migration to ServiceNow
- Consume OpenTelemetry / ADOT data through OTLP and Firehose ingestion into New Relic
- Design metric dimensions ensuring stable, low-cardinality facets for large agent estates
- Maintain segregation across Technical, Business, and Audit observability models
Benefity
- Work with top technology experts in AI, cloud, and digital platform modernization
- Supportive team with agile, startup-like culture
- Hybrid by design with opportunity to work remotely within Poland
- Chance to work abroad for up to 60 days annually
- Business-driven relocation opportunities
- Career development programs, mentoring, and well-being initiatives
- Certifications including Anthropic, Gemini, GCP, Azure, AWS
- English language classes
- Stable pay and participation in Employee Stock Purchase Plan with 15% discount
- Benefits package including health insurance, multisport, and shopping vouchers
- Referral bonuses up to $2,000
- Office amenities: entertainment zones, table tennis, football, free snacks, and coffee
- Corporate social and well-being events
Inne informacje
Benefits listed are available to employees only. The company is open to cooperating with contractors under individually agreed B2B terms. Selected candidates will be contacted exclusively. By applying, candidates agree to personal data processing by EPAM Systems (Poland) sp. z o.o. for recruitment purposes.
EPAM Systems
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