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Technical Sales Support Specialist with German

11k - 13k PLN11 000 - 13 000 PLN/ mies./ mies.UoPUmowa o pracę (brutto)

MidOn-site·WarszawaFull-time·Umowa o pracę

#448813·Dodano 22 dni temu·32

Źródło: nofluffjobs.com

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Tech Stack / Keywords

Communication skillsCRM ERPCPQDegree

Firma i stanowisko

Our Client is a global company providing technical and industrial solutions to customers worldwide. The role is based in Poland, Warsaw, within an international team.

Wymagania

Experience in technical customer support, customer service, inside sales or sales support.
Experience in a manufacturing, industrial, electrical, mechanical or technical products environment is an advantage.
Ability to understand technical documentation, product specifications and engineering drawings.
Good problem-solving and communication skills.
Experience with CRM, ERP or CPQ/configuration systems is a plus.
Good organization skills and ability to manage several tasks simultaneously.
Fluent German and English languages.
A technical or business-related degree is welcome, but equivalent professional experience is considered.

Obowiązki

Responding to customers’ technical questions and providing product support.
Troubleshooting standard and moderately complex technical issues.
Helping customers with product selection and configuration.
Working with product specifications, technical documentation and engineering drawings.
Supporting the quotation process for modified or customized products.
Coordinating the quote-to-order process for modified products.
Supporting customer claims and service-related requests.
Keeping customer and case information up to date in CRM systems.
Working closely with Sales, Customer Care, Engineering, Product Management, Quality and Operations.
Identifying opportunities to improve processes and customer service.

Benefity

Private health care, including dental coverage.
Retirement pension plan.
Employee Stock Purchase Plan.
100% funded language courses.
Subsidies for further education.
Reward & Recognition Program.
Christmas and holiday benefits.
Canteen / meal passes.
Opportunity to work in a global company with international teams and career development.
Supportive and inclusive environment focused on teamwork, innovation and continuous improvement.

Opieka zdrowotna

Udziały pracownicze

Kursy językowe

Płatne święta

Firmowa stołówka

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