Antal

OTC Manager with German

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SeniorOn-site·WrocławFull-time

#448818·Dodano 22 dni temu·15

Źródło: nofluffjobs.com

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Tech Stack / Keywords

AccountingAnalytical skillsStakeholder managementCommunication skillsSAP ERP

Firma i stanowisko

We are looking for an experienced OTC Manager to join a newly established Global Business Services (GBS) hub in Wrocław. The role supports the development of a growing finance function serving the EMEA region. The company is investing in continuous improvement, operational excellence, and digital transformation in an international environment.

Wymagania

At least 5 years of experience within Finance & Accounting, Shared Services, BPO, or GBS environments.
Proven expertise in Order-to-Cash operations and service delivery management.
Previous experience leading teams, including coaching, performance management, and talent development.
Strong analytical skills with the ability to interpret data and drive business decisions.
Fluency in German and good knowledge of English.
Experience in process optimization, transformation projects, or operational excellence initiatives.
Strong stakeholder management and communication skills.
Bachelor's degree in Finance, Accounting, Economics, Business Administration, or a related field.
Knowledge of SAP or a similar ERP platform is an advantage.
Additional language skills, particularly French, are welcomed.

Nice to have:

Knowledge of SAP or similar ERP platforms.
Additional language skills, especially French.

Obowiązki

Lead, motivate, and develop the OTC team supporting EMEA operations.
Drive day-to-day service delivery, ensuring high-quality execution of Order-to-Cash processes and achievement of agreed KPIs and SLAs.
Manage workload distribution, capacity planning, business continuity, and team development activities.
Act as the first escalation point for operational issues, ensuring timely resolution and stakeholder satisfaction.
Support month-end and year-end closing activities related to OTC operations.
Oversee customer account reconciliations, monitor outstanding balances, and ensure effective follow-up on aged receivables.
Ensure accurate and timely processing and allocation of incoming payments.
Prepare operational reports and performance analyses, identifying trends, risks, and improvement opportunities.
Drive continuous improvement initiatives, process standardization, and automation projects.
Partner closely with Finance, IT, Process Owners, and business stakeholders to enhance service quality and efficiency.
Support transitions, process migrations, and stabilization activities as part of the GBS growth journey.
Maintain and strengthen relationships with internal and external stakeholders across the region.
Ensure compliance with internal controls, accounting standards, company policies, IFRS requirements, and local regulations.
Keep process documentation and Standard Operating Procedures up to date.

Benefity

Be part of building a brand-new GBS organization in Wrocław.
Directly impact shaping processes, team structure, and ways of working from early stages.
Work in an international environment supporting stakeholders across the EMEA region.
Join a company investing in continuous improvement, operational excellence, and digital transformation.
Role combines people leadership, operational management, and strategic influence.

Antal

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