SAP Concur Functional Consultant – Global FMCG

The role is to support a global FMCG client with SAP Concur functional support and configuration, working closely with users and a global team.

• Practical experience in SAP Concur functional support and configuration.
• Strong understanding of travel and expense processes, including expense claims, approval workflows, bookings, trips and exceptions.
• Experience supporting SAP Concur integrations with SAP and other enterprise systems.
• Ability to troubleshoot issues and translate business needs into configuration changes or clear guidance for users.
• Strong communication skills, patience and a proactive approach to user support.
• Ability to work independently and collaborate with a global team.
• English proficiency sufficient for daily communication with international users and stakeholders.

• Provide day-to-day SAP Concur functional support, helping users resolve issues and navigate travel and expense processes.
• Maintain and adjust SAP Concur configuration in line with business requirements.
• Support end-to-end process flows, including expense claims, approval workflows, travel bookings, trips and exception handling.
• Investigate process and system issues, coordinate resolution with relevant teams and keep users informed.
• Support integrations between SAP Concur, SAP and other connected systems, working with technical teams to resolve issues.
• Collaborate with the global team to ensure consistent processes and effective support across regions.
• Explain system behaviour and guide users through complex cases and exceptions.