Governance Program Lead

Quality and Reliability (QnR) is a leading Technology Group, with over 30 years in the market delivering mission-critical digital transformation across Greece, Europe, and the broader EMEA region. It is listed on the Athens Stock Exchange and comprises six companies providing advanced technologies including AI, cybersecurity, Fintech, SAP solutions, IoT, and business automation. QnR serves diverse clients such as government entities, highly regulated industries, financial institutions, healthcare, transportation, energy, telecom, and shipping. The Group has offices in Athens, Brussels, Cyprus, strategic partnerships in Poland, Southeast Europe, and Dubai, and focuses on public sector digital transformation, AI/ML, cybersecurity, SAP solutions, and fintech among others.

• Bachelor's degree or equivalent
• At least 5 years of experience in IT operations, infrastructure coordination, resilience, continuity, or service governance
• At least 3 years of experience in disaster recovery, business continuity, resilience coordination, or service recovery governance
• ITIL 4 Foundation certification or equivalent
• At least one certification among: CBCI, DRI ABCP / CBCP, ISO 22301 Lead Implementer, or another internationally recognized certification in Business Continuity/Disaster Recovery
• Eligibility and willingness to undergo EU CONFIDENTIAL security clearance
• Experience coordinating cross-functional work across several technical teams
• Experience maintaining plans, reports, action trackers, test calendars, or governance documents
• English language proficiency at B2 level or higher (CEFR)

• Support the Data Centre Team Lead in coordinating the ICT Disaster Recovery (DR) workstream
• Define, review, and maintain ICT DR plans for in-scope services
• Coordinate the full disaster recovery cycle: planning, testing, reporting, and remediation
• Maintain visibility of DR readiness through dashboards, evidence tracking, and action status
• Serve as the Data Centre Team's focal point for ICT DR towards Business Continuity Management (BCM) and internal stakeholders
• Maintain DR governance documents, review cycles, ownership models, and readiness reports
• Support management reporting and structured communication with stakeholders

Eligibility and willingness to undergo security screening for an EU CONFIDENTIAL clearance required.