Technology Services Specialist (IT Support Engineer)

Revolut is a global financial services company with 80+ million customers and 13,000+ employees worldwide. It provides various financial products including spending, saving, investing, exchanging, and traveling. The company is rapidly growing and has been certified as a Great Place to Work™.

• 2+ years of experience with IT systems, networks, and enterprise tools such as macOS, Chrome OS, Jira/Atlassian, and Google Workspace
• Expertise in endpoint device management and incident management
• Proven ability to manage vendors and outsourced services
• Knowledge of best practices in IT administration and system security
• Great organizational and time management skills
• Proven analytical and problem-solving abilities in IT support environments
• Effective interpersonal and communication skills
• Fluency in English

Nice to have:

• Experience in tech, financial services, or e-commerce companies

• Solve IT support requests submitted by employees
• Ensure ticket resolution aligns with defined SLAs
• Resolve emergency and unplanned IT incidents, including urgent hardware issues
• Support new joiners with laptop provisioning, initial IT setup, and troubleshooting
• Retrieve hardware from exiting employees and manage its lifecycle for reuse or decommissioning
• Manage Revolut-owned technology, both office-based and remote hardware
• Identify opportunities to improve IT processes or tools
• Support the implementation of new technologies or workflows

This role requires fluency in English. Candidates should only apply through official Revolut channels and beware of recruitment scams. By applying, candidates confirm the truthfulness of their application and accept data processing according to Revolut's Candidate Privacy Notice.