Organizational Change Management (OCM) Consultant

Capgemini is a global business transformation partner focused on AI-driven intelligent and sustainable futures. They combine AI, technology, and human ingenuity across strategy, technology, engineering, and intelligent operations with nearly 60 years of expertise and over 410,000 team members worldwide.

• At least 2 years of experience in Organizational Change Management, preferably in large-scale technology transformation or migration programs.
• Proven expertise in stakeholder management, change impact assessments, communication planning, training delivery, user readiness, and adoption measurement.
• Experience supporting Microsoft ecosystem transformations, ideally involving Microsoft 365 technologies such as Teams, Exchange Online, SharePoint Online, OneDrive, and Microsoft 365 Apps.
• Strong communication and presentation skills for effective engagement with executives, business leaders, and end users.
• Experience delivering global, multicultural, and multilingual change initiatives while managing multiple workstreams.
• Professional fluency in English and at least one additional language (e.g., German, French, Spanish, Portuguese, Dutch/Flemish, or Arabic).
• Bachelor’s degree or equivalent professional experience. Certifications such as Prosci, CCMP, or Microsoft, or experience with tenant-to-tenant migration programs considered an advantage.

• Develop and execute Organizational Change Management strategies for global Microsoft 365 and Dynamics 365 tenant consolidation and migration initiatives.
• Conduct stakeholder and change impact assessments, define user readiness plans, and implement change risk mitigation activities.
• Design and deliver communication campaigns including migration announcements, leadership briefings, user guidance, FAQs, and executive communications.
• Create and facilitate training programs, virtual workshops, learning materials, and adoption enablement activities for global audiences.
• Engage with business leaders, sponsors, and change champions to drive stakeholder alignment and user adoption across regions.
• Support migration readiness, cutover activities, hypercare phases, and post-migration stabilization to ensure seamless end-user experience.
• Measure adoption success, monitor engagement metrics, analyze feedback, and provide actionable insights through executive reporting and dashboards.