M365 Architect

Capgemini is a business transformation partner for enterprises in the age of AI, combining AI, technology, and human ingenuity to help organizations operate, innovate, and grow. The company is a global organization with over 410,000 team members in more than 50 countries, serving leading global enterprises including 145 Fortune 500 companies.

• Experience as an Architect, SME, Senior Engineer, or Consultant in Microsoft 365 environments
• Strong expertise in M365 services and enterprise environments
• Proven experience in technical and service documentation creation
• Familiarity with IT processes, governance models, and service operations
• Ability to structure knowledge and work with distributed teams
• Experience in knowledge transfer, training, or onboarding activities
• Fluent communication in English (written and spoken), German is a plus
• Strong stakeholder communication skills across technical and business roles

• Gather and structure knowledge from existing customer documentation and identify gaps across M365 services
• Design and produce structured documentation, including architecture descriptions, SOPs, operating models, and runbooks
• Translate complex technical topics into clear, user-friendly materials for operations and service management
• Ensure consistency, quality, and compliance of all produced documentation with standards and governance rules
• Collaborate with SMEs across domains (identity, security, messaging, collaboration) to ensure correctness
• Support governance setup and process definition with operations and compliance teams
• Maintain documentation repositories (e.g., SharePoint) and ensure version control
• Support knowledge transfer activities, including training and handover to operations teams