Umowa zlecenie -

• Knowledge of Microsoft Windows at an intermediate level
• Proficiency in Microsoft Office and Outlook at an intermediate level
• Strong troubleshooting skills
• Experience with ticketing systems

Nice to have:

• Knowledge of ITSM and ITIL frameworks
• Understanding of VPN and networking concepts
• Familiarity with managing mobile devices

• Troubleshoot user issues
• Manage and handle tickets in ticketing systems
• Use Microsoft Windows, Microsoft Office, and Outlook for support tasks