Salesforce Architect with Salesforce Field Service

YourITeams is hiring for a role focused on Salesforce Field Service implementation and architecture.

• Minimum 10 years of professional experience working with Salesforce, including at least 5 years of hands-on experience with Salesforce Field Service.
• Extensive experience designing and implementing Salesforce Field Service solutions.
• In-depth knowledge of the Salesforce platform and architecture, including data model, security, and integrations.
• Proven ability to interact and conduct discussions with both business and technical stakeholders to elicit requirements and present technical solutions.
• Excellent analytical skills with the capacity to translate business needs into technical requirements and implementation plans.
• Strong communication skills, with the ability to explain technical topics clearly to non-technical audiences.
• Experience working in diverse, multi-disciplinary project teams.
• Knowledge of service management and support processes is an advantage.
• Relevant Salesforce certifications, particularly those related to Field Service, are preferred.
• Experience supporting clients who are new to Salesforce Field Service.
• Familiarity with integration tools and process automation capabilities within Salesforce.

• Analyze client business requirements and advise on best practices for leveraging Salesforce Field Service.
• Design solution architecture for Field Service that aligns with client objectives and long-term strategy.
• Configure and customize Salesforce Field Service components, including dispatch rules, scheduling, and resource management.
• Lead discussions and collaborate effectively with both business and technical teams to ensure clear communication and knowledge transfer.
• Conduct training sessions and provide end-user support, particularly during initial deployment and stabilization phases.
• Identify technical and process risks and recommend mitigation strategies.
• Document solution architecture, processes, configuration, and implementation recommendations.