Jira Administrator & Application Support Specialist
Tech Stack / Keywords
Firma i stanowisko
EPAM is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product and platform engineering, EPAM empowers clients to become AI-Native enterprises, driving measurable value from innovation and digital investments. The role supports a SAP customer, a technology leader in the enterprise software domain, undergoing transformation to modernize and scale its Jira-based backlog and test management platforms.
Wymagania
- 3+ years of experience administering Jira in an enterprise environment
- Expertise in Jira Automation, Jira Misc Workflow Extensions (JMWE), and Xray Test Management
- Knowledge of Structure for Jira boards and reports configuration
- Proficiency in Python scripting and REST API integrations for custom reporting and automation
- Experience in troubleshooting application configuration and integration issues
- Background in incident resolution and root cause analysis
- Familiarity with cloud migration processes, including app gap analysis and re-platforming
- English proficiency at B2 level or higher
Obowiązki
- Support end-user requests and process them according to defined operational guidelines
- Maintain and extend automation rules using Jira Automation
- Develop and manage workflows using Jira Misc Workflow Extensions (JMWE)
- Manage Xray Test Management configurations and permissions
- Configure and support Structure for Jira boards and reports
- Troubleshoot issues and resolve configuration or integration problems
- Develop Python scripts or REST API integrations to support custom reporting or automation
- Participate in incident resolution and root cause analysis
- Support ongoing cloud migration initiatives, including app gap analysis and re-platforming
Benefity
- Opportunity to work remotely within Poland with a hybrid mode by design
- Chance to work abroad for up to 60 days annually
- Business-driven relocation opportunities
- Career development programs, including certification support (Anthropic, Gemini, GCP, Azure, AWS)
- English classes
- Stable pay and participation in the Employee Stock Purchase Plan with a 15% discount
- Benefits package including health insurance, multisport, shopping vouchers
- Referral bonuses up to $2,000
- Offices with entertainment and relaxation zones, including table tennis and football
- Free snacks and coffee
- Corporate, social, and well-being events
Inne informacje
Klikając w przycisk „Aplikuj” lub w inny sposób wysyłając zgłoszenie rekrutacyjne, zgadzasz się na przetwarzanie Twoich danych osobowych przez EPAM Systems (Poland) sp. z o.o. z siedzibą w: Fabryczna 1A, 31-553 Kraków (Pracodawca), jako administratora danych osobowych w celu przeprowadzenia rekrutacji na stanowisko wskazane w ogłoszeniu zgodnie Polityką Prywatności dostępną na stronie: https://www.epam.com/applicant-privacy-notice
EPAM Systems
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