Licensing Consultant

Visa is a global leader in payments technology, facilitating transactions between consumers, merchants, financial institutions, and government entities across more than 200 countries and territories.

• Relevant professional experience with a Bachelor's or Advanced Degree (e.g., Master's, MBA, JD).
• Experience in client-facing roles within financial services, payments, or related regulated environments.
• Knowledge of end-to-end licensing processes and client expectations is advantageous.
• Ability to manage multiple priorities with attention to detail and meet deadlines.
• Experience supporting operational activities and improving efficiency.
• Experience coordinating projects and supporting client implementations, preferably in payments or financial services.
• Strong cross-functional and multicultural team collaboration skills, including remote work.
• Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).
• Fluency in English, both written and verbal.
• Valuable experience includes synthesizing technical information into business solutions, working with databases and workflow tools, process improvement, and knowledge sharing.

• Provide customized consultative support on license requests using in-depth knowledge of Visa bylaws and regulatory requirements.
• Offer upfront licensing consultancy to manage client expectations and clarify onboarding requirements.
• Work closely with client-facing teams to support licensing and onboarding queries, including business expansions.
• Coordinate internally with Onboarding, Implementation, and other functions to enhance client onboarding experience.
• Monitor license application workflows and update status in relevant systems.
• Manage administration of client licensing lifecycle, including sponsorships, upgrades/downgrades, mergers, acquisitions, and terminations.
• Present licensing processes, timings, and expectations to clients and internal stakeholders.
• Formulate recommendations and escalate unusual scenarios or risks to management.
• Train new staff and partners on licensing processes.
• Contribute to business requirements and enhancement requests for licensing tools; perform acceptance testing.
• Manage communication channels for licensing resources to ensure clarity and client focus.

Visa requires at least 3 days per week working in the Warsaw office. Visa is an Equal Employment Opportunity Employer adhering to applicable local laws and EEOC guidelines, encouraging applications from persons with disabilities and providing accommodations during the selection process.