Salesforce Architect (with Salesforce Field Service)

YourITeams is hiring an experienced Salesforce Architect specialized in Salesforce Field Service to lead design and implementation projects on the Salesforce platform.

• Minimum 10 years of professional experience with Salesforce, including 5 years hands-on with Salesforce Field Service.
• Extensive experience designing and implementing Salesforce Field Service solutions.
• In-depth knowledge of the Salesforce platform architecture, including data model, security, and integrations.
• Proven ability to engage with business and technical stakeholders to elicit requirements and present solutions.
• Excellent analytical skills to translate business needs into technical requirements and implementation plans.
• Strong communication skills to explain technical topics to non-technical audiences.
• Experience in multi-disciplinary project teams.
• Knowledge of service management and support processes is advantageous.
• Relevant Salesforce certifications related to Field Service are preferred.
• Experience supporting clients new to Salesforce Field Service.
• Familiarity with integration tools and process automation within Salesforce.

• Analyze client business requirements and advise on best practices for leveraging Salesforce Field Service.
• Design solution architecture for Field Service aligned with client objectives and long-term strategy.
• Configure and customize Salesforce Field Service components, including dispatch rules, scheduling, and resource management.
• Lead discussions and collaborate with business and technical teams to ensure clear communication and knowledge transfer.
• Conduct training sessions and provide end-user support during deployment and stabilization phases.
• Identify technical and process risks and recommend mitigation strategies.
• Document solution architecture, processes, configuration, and implementation recommendations.

Please be informed that the data controller is Your Iteams Sp. zo.o. You have rights regarding your personal data as described, including access, rectification, erasure, restriction, objection, portability, and lodging complaints. Personal data processing is based on legal obligation and consent for additional data. Data will be processed until recruitment completion or consent withdrawal. The data recipients include Just Join IT and related entities for recruitment processing.