ITIM Sub-regional lead

Cloud Operations and Innovation (CO+I) is the team behind the cloud at Microsoft, responsible for delivering Microsoft web portals, Live and Online Services globally including infrastructure, security, compliance, operations, globalization, and manageability, focusing on smart growth and high efficiency.

• Bachelor's degree in electrical engineering, Construction Management, or Electrical Trade qualification with proven background in delivering large-scale complex projects.
• Experience in data centre construction, telecom integration, or mission critical infrastructure delivery.
• Proven leadership of large, multidisciplinary technical teams in complex, high-pressure environments;
• High ownership, judgment and capacity to navigate ambiguity.
• Understanding of commissioning, fibre networks, security infrastructure, telecom design, and EPC/GC delivery models.

Preferred Qualifications:

• Experience managing builds and leases within accelerated/compressed delivery schedules.
• Skilled in managing stakeholder relationships, handling escalations, and influencing outcomes in matrixed organizations.
• Self-starter able to manage multiple priorities and deadlines.
• Effective cross-group collaborator with success in cross-functional teams.
• Experience leading and growing teams with empathy, fostering psychological safety and accountability.
• High personal standards for quality work.
• Strategic thinking with ability to translate business priorities into delivery execution.
• Strong communication and escalation management skills across internal and external stakeholders.

Other Requirements:

• Ability to meet Microsoft, customer and/or government security screening requirements including Microsoft Cloud Background Check on hire and every two years thereafter.

• Lead the execution of all Southern and Eastern Europe datacentre build projects, ensuring predictable delivery of RNI and Integration scope milestones.
• Drive strategic alignment with EMEA leadership on capacity planning, portfolio priorities, delivery risks, and long-range forecasting.
• Oversee simultaneous delivery of high MW, high complexity projects including accelerated AI builds, Class A new builds, and expansions.
• Provide technical direction across design, beneficial use, telco integration, network readiness, procurement sequencing, and construction execution.
• Ensure adherence to global processes, SOPs, Division 1 specifications, and standards.
• Resolve critical path dependencies across telecoms, security, fibre delivery, CorpNet/ZTN, and commissioning teams.
• Serve as primary interface with AEs, GCs, commissioning partners, and Microsoft cross functional teams (DCOPS, DCE/T, E2E, Safety, Cost, GSC).
• Lead escalations related to design acceleration, suppliers, PO cycles, schedule risk, and compliance.
• Ensure strong collaboration with SAP, E2E, DCD, and global engineering teams to maintain alignment on delivery models.
• Lead, coach, and develop Integration & Technical Infrastructure Managers and vendor personnel across Central West Europe metros.
• Champion team culture, accountability, and performance ensuring equitable workload distribution and proactive risk ownership.
• Oversee contractor/vendor performance, manage quality concerns, and uphold Microsoft standards onsite.
• Oversee budget planning, RFPs, and long-range forecasting for Southern and Eastern Europe projects.
• Ensure compliance with procurement processes, cost reviews, 3 quote requirements, and PO sequencing.
• Partner with Cost Management for financial controls, risk allocation, and cost optimization.
• Champion Microsoft’s safety culture and ensure all projects adhere to EHS standards.
• Lead incident escalation, risk mitigation, and adherence to safe work practices across build and lease environments.
• Ensure quality processes are embedded, including commissioning readiness, documentation reviews, and turnover/acceptance compliance.
• Drive adoption of programs such as Shift Left, AI acceleration models, fibre readiness frameworks, and process standardization.
• Identify systemic risks and process gaps and propose regionwide improvements.
• Represent Southern and Eastern Europe in regional/global forums, providing insights and shaping delivery strategy.
• Regularly review cost and KPI metrics, invoices, and process/policy communications to partners.
• Coordinate meetings and activities of vendors, cost managers, and integration of lessons learned.
• Attend scheduled owner/architect/contractor meetings and report as necessary.
• Report project progress on scope, schedule, and budget for the Southern and Eastern Europe Sub-Region.
• Challenge and remove barriers by working collaboratively.
• Maintain a broader perspective, identifying opportunities to enhance business through cross-group collaboration.
• Incorporate diverse perspectives to address complex business issues.
• Align teams' expectations with organizational goals through clear prioritization.
• Responsible for meeting and exceeding OKRs related to Predictability, Cost, Safety, Schedule & Quality.
• Collaborate with multiple partner teams in support of successful data center projects.
• Track lessons learned and apply continuous improvement.
• Provide FTE and vendor oversight and performance management.
• Manage compliance with prior audit results and recommendations.
• Provide regular reports to Regional CO+I Leadership Team on project progress.
• Identify and manage project risks, supporting mitigation strategies.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role, including passing the Microsoft Cloud Background Check upon hire and every two years thereafter.

Microsoft is an equal opportunity employer and considers qualified applicants without regard to protected characteristics as defined by applicable laws.