Senior Microsoft Business Applications Architect

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing 420,000 people in more than 50 countries. The Digital Customer Experience (DCX) practice delivers intelligent, human-centered solutions for global enterprises and public sector organizations in various industries including manufacturing, retail, transport, and energy.

• 10+ years of experience with Microsoft Business Applications, including 2–3 years in architecture or technical lead roles
• Deep expertise in Dynamics 365 (Contact Center, Sales, Service, Field Service) and Power Platform (Dataverse, Power Apps, Power Automate, Copilot Studio, Pages)
• Solid understanding of Azure Integration services (Functions, Logic Apps, Service Bus, APIM); intermediate/advanced knowledge is a strong differentiator
• Proven ability to design scalable, secure, and maintainable architectures balancing configuration, customization, and AI-driven automation
• Hands-on experience with ALM for Microsoft Business Applications, including solution segmentation, environment strategies, and CI/CD pipelines using Azure DevOps or GitHub Actions
• Experience in pre-sales and bid contexts translating ambiguous client needs into well-scoped technical proposals
• Strong communication skills to influence and align stakeholders from engineers to C-suite
• Ability to operate across multiple concurrent engagements and shifting priorities without losing clarity or quality

• Define and own end-to-end solution architecture across Dynamics 365, Power Platform, and Azure for enterprise client engagements
• Lead architecture workshops and technical discovery sessions with client stakeholders across multiple industries
• Support and contribute to pre-sales bids by producing solution designs, effort estimates, and technical proposals
• Guide and mentor mid and senior engineers and consultants within delivery teams to ensure architectural standards
• Drive adoption of AI-first design patterns including Copilot Studio, AI Builder, and Azure OpenAI in client solutions
• Collaborate with Functional Consultants and Delivery Leads to balance business fit, technical feasibility, and maintainability
• Contribute to Microsoft practice growth through reusable assets, internal enablement, and thought leadership