Nexthink Senior Engineer

Capgemini is the business transformation partner for enterprises in the age of AI. They combine AI, technology, and human ingenuity to transform operations, innovation, and growth. With deep industry expertise and capabilities in AI, cloud, and data, Capgemini operates globally with over 410,000 team members in more than 50 countries and reported revenues of €22.5 billion in 2025.

• Hands-on experience with Nexthink in enterprise environments.
• Experience working with Experience Central, Employee Engagement, and Remote Actions.
• Strong PowerShell scripting and automation skills.
• Knowledge of Windows desktop and/or Windows Server administration.
• Good understanding of SQL and data analysis.
• Experience analyzing endpoint performance and digital employee experience data.
• Experience creating dashboards and reports based on monitoring and telemetry data.
• Knowledge of system integrations and data connectivity concepts.
• Strong analytical and troubleshooting skills with a structured problem-solving approach.
• Experience creating technical documentation and operational procedures.
• Ability to collaborate effectively with technical teams and stakeholders.
• Strong communication skills in English, both written and spoken.

Nice to have:

• German language skills.

• Implement, configure, and maintain Nexthink solutions in enterprise environments.
• Monitor endpoint performance, user experience, and digital workplace health using Nexthink.
• Configure and leverage features such as Experience Central, Employee Engagement, and Remote Actions.
• Develop and maintain automation and remediation workflows using Nexthink and PowerShell.
• Analyze digital experience and endpoint data to identify trends, issues, and improvement opportunities.
• Create dashboards, reports, and actionable insights to support decision-making.
• Integrate Nexthink with workplace, reporting, and service management platforms.
• Troubleshoot complex endpoint and digital experience issues.
• Contribute to technical documentation, operational procedures, and solution design activities.
• Collaborate with cross-functional teams to drive service improvements and proactive remediation initiatives.
• Share knowledge and provide technical guidance to team members.

Capgemini is committed to diversity and inclusion, evaluating individuals based on qualifications and performance, not personal characteristics, ensuring fairness in all employment practices.