[MLA] Senior Site Reliability Engineer (SRE) – Kubernetes

• 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, Production Engineering, or a closely related role, including strong recent hands-on experience supporting Kubernetes-based production services.
• 3+ years of hands-on production Kubernetes experience is strongly preferred; experience with deployment, scaling, rollouts and rollbacks, resource tuning, and service-to-service troubleshooting.
• Strong production incident response experience, including on-call, runbooks, postmortems, and paging hygiene.
• Experience with Splunk for log aggregation, search, and production troubleshooting.
• Experience with Prometheus and Grafana, specifically building alert rules and dashboards.
• Experience with CI/CD and infrastructure-as-code for containerized deployments, including Helm and GitOps tools such as ArgoCD or Flux.
• Strong Linux and networking fundamentals, including DNS, load balancing, TCP / HTTP, HTTP/2, and Kubernetes networking.
• Production troubleshooting experience across Node.js and JVM/Java services, with strong depth in at least one runtime environment. Experience may include Node.js heap snapshots, CPU profiling, event-loop and memory analysis, as well as JVM GC log analysis, thread dumps, JVM tuning, and Java service latency investigation.
• Service-to-service authentication experience, including mTLS, certificate rotation, certificate format conversion, and JWT-based service authentication.
• Very good spoken and written English.

Nice to have:

• Web Components / Lit experience for first-level debugging of UI-related issues.
• Server-side rendering or isomorphic runtime experience.
• Canary rollout / multi-version production operations.
• Distributed tracing and request-context correlation.
• KEDA or event-driven autoscaling.
• Experience with enterprise platform integration layers.

• Support the deployment, operation, and reliability of production services running on Kubernetes.
• Monitor service health and investigate production incidents across distributed applications.
• Participate in on-call support, incident response, root cause analysis, postmortems, and reliability improvements.
• Troubleshoot application runtime, networking, and service-to-service issues in collaboration with engineering teams.
• Support CI/CD, GitOps-based deployments, observability, and production monitoring.
• Work within a client-directed backlog and established priorities.