Customer Integration Specialist
13k - 16k PLN13 000 - 16 000 PLN/ mies.UoP
#460726·Dodano wczoraj·0
Źródło: nofluffjobs.comWymagania
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent experience.
- 2–5 years of experience implementing SaaS software or enterprise integrations.
- Experience working with REST APIs.
- Familiarity with JSON, XML, CSV, and data transformation.
- SQL knowledge for data validation.
- Understanding of authentication methods such as OAuth and API Keys.
- Experience with Postman or similar API testing tools.
- Familiarity with middleware/iPaaS platforms such as MuleSoft and Boomi.
- Ability to manage multiple implementation projects simultaneously.
- Experience with logistics, transportation, supply chain, or retail technology.
- Understanding of webhooks and event-driven architecture.
- Experience working in a customer-facing SaaS environment.
- Strong troubleshooting and analytical skills.
- Advanced proficiency in English and Polish, written and spoken (B2+).
Obowiązki
- Design, configure, and implement customer integrations using APIs, webhooks, SFTP, EDI, and flat-file exchanges.
- Lead technical discovery sessions to understand customer system architecture and business workflows.
- Configure integration mappings, authentication methods, and data transformations.
- Validate end-to-end data flow before production launch.
- Partner with Implementation Managers to develop technical implementation plans.
- Build and execute integration test plans.
- Troubleshoot API connectivity, data validation, and workflow issues.
- Document technical configurations and implementation decisions.
- Create detailed process and integration flows showing customers’ existing infrastructure and how it will connect to OneRail.
- Ensure integrations meet security and performance requirements.
- Serve as the technical liaison between Customer Success, Product, Engineering, and customers.
- Escalate product defects and enhancement requests with clear technical documentation.
- Collaborate with Engineering on complex implementations requiring custom development.
- Assist Support with complex post-launch integration issues when necessary.
- Develop reusable integration templates and documentation.
- Improve implementation processes through automation and standardization.
- Create internal knowledge base articles and customer-facing technical guides.
- Identify opportunities to reduce implementation timelines through repeatable solutions.
Benefity
- Sports subscription.
- Training budget.
- Private healthcare.
- Bike parking.
- Free snacks and beverages.
- Free parking.
- In-house trainings.
Karta sportowa
Dofinansowanie szkoleń
Opieka zdrowotna
Parking dla rowerów
Darmowe przekąski
Napoje w biurze
Parking dla aut
Szkolenia wewnętrzne
OneRail Poland Sp. z o.o.
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