Site Reliability Engineer (Mobile Applications – iOS & Android)

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MidHybryda·BengaluruFull-time

#464219·Dodano 2 dni temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

C#JavaAPI (Application Programming Interface)Python RubyOperationsITILrelease managementPerformance optimizationCI/CD

Podsumowanie oferty

The Site Reliability Engineer will ensure the reliability, performance, and operational excellence of iOS and Android applications in a production eCommerce environment. The role focuses on production support, incident management, monitoring, and automated releases using tools including Firebase, Splunk, Grafana, and GitHub Actions.

Wymagania

5+ years of experience in SRE, DevOps, or production operations.
Experience in eCommerce applications.
Hands-on support for iOS and Android applications.
Expertise in DevOps practices and CI/CD pipelines.
Experience with Firebase tools, including Crashlytics and Performance Monitoring.
Knowledge of mobile application crash analysis and stability metrics.
Experience working with API-based architectures and microservices.
Familiarity with monitoring tools such as Splunk and Grafana.
Experience with cloud platforms such as Azure and GCP.
Knowledge of at least one programming language: Python, Ruby, Java, C#, or Go.
Understanding of ITIL processes and ITSM tools such as ServiceNow.

Nice to have:

Familiarity with headless eCommerce architectures.
Knowledge of front-end technologies such as ReactJS and Node.js.
Experience with Infrastructure as Code using Terraform or Ansible.
Experience with cloud Kubernetes services such as AKS or GKE.
Background in desktop application support.
Knowledge of mobile application signing and release requirements.
Experience implementing production safeguards.

Obowiązki

Mobile Application Reliability: Own the reliability, availability, stability, and performance of production iOS and Android applications.
Production Support and Incident Management: Investigate and resolve production incidents, perform crash and ANR triage, conduct root cause analysis, and implement preventive measures.
Monitoring and Observability: Implement and maintain monitoring using Firebase Crashlytics, Firebase Performance Monitoring, Splunk, and Grafana.
SRE Metrics and Reliability Engineering: Define, measure, and improve SLIs, SLOs, and error budgets.
Performance Engineering: Monitor and optimize crash-free user session rates, app startup time, API errors, and latency.
Release Management: Manage application releases via App Store Connect and Google Play Console, including compliance with platform requirements.
Mobile Release Governance: Stay aware of Apple and Google guidelines, API level deadlines, and compatibility requirements.
Version Management: Support multiple application versions, ensuring backward compatibility.
Production Mitigation: Resolve issues without building new applications using tools like Firebase Remote Config.
Operational Analytics: Analyze reliability metrics across app versions and use customer reviews for operational signals.
DevOps and CI/CD: Design and maintain automated CI/CD workflows using GitHub Actions.
Cloud and Infrastructure Operations: Support environments on Azure and GCP, with Kubernetes services experience.
ITSM and Service Operations: Follow ITIL processes and incident management best practices.
Architecture and Troubleshooting: Collaborate with teams to identify system bottlenecks and improve reliability.
Continuous Improvement: Find opportunities for automation and performance optimization.

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