Capgemini

Senior ESM Consultant (SIAM, German)

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SeniorHybryda·KatowiceFull-time

#328741·Dodano 6 miesięcy temu·2

Źródło: Capgemini

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Tech Stack / Keywords

CloudITILITSMArchitectureSecurityGenAIAI

Firma i stanowisko

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage, employing over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions across strategy, technology, design, engineering, and business operations, reporting 2025 global revenues of €22.5 billion.

Wymagania

Willingness to undergo security clearance and work in regulated environments
Knowledge of ITIL v4, SIAM, and experience with ServiceNow
Experience working in multi-provider and cloud-based environments
Ability to design processes, KPIs, governance structures, and operating models
Confidence in facilitating stakeholders, providers, and cross-functional teams
Structured, solution-oriented mindset with strong communication skills
Ability to present complex topics clearly to different audiences
German language required at minimum B2 level

Obowiązki

Design and document core ITIL and SIAM processes with end-to-end consistency
Capture and align requirements from development, operations, and service providers
Define governance models, including roles, interfaces, communication, and forums
Onboard providers into agreed processes, tools, reporting, and operating models
Define ITSM tooling and integration requirements, including service and KPI reporting
Support the transition from development to operations, including readiness and handover
Facilitate governance forums, CABs, and service reviews with key stakeholders
Prepare decision materials for process, architecture, security, and compliance topics

Benefity

Private medical care with Medicover including additional packages (dental, senior care, oncology) on preferential terms
Life insurance
Access to 40+ options on NAIS benefit platform including Netflix, Spotify, and Sports card
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on NEXT platform
Internal mobility, mentoring, professional communities, and support from a People Manager
Award-winning development programs including Connected Manager leadership development
Hybrid working model combining modern office and ergonomic work from home with home office package (laptop, monitor, chair)

Opieka zdrowotna

Ubezpieczenie

Dofinansowanie szkoleń

Elastyczne godziny

Inne informacje

Willingness to undergo security clearance and work in regulated environments is required.

Capgemini

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