Software Engineer (Production Support)

Mindbox is a tech-driven company connecting top IT talents with technology projects for leading enterprises across Europe, focusing on consulting, engineering, and talent development.

• Master’s degree or equivalent experience with strong background in L2/L3 Production Support.
• Hands-on experience with DevOps tools including Jenkins, Git, Nexus, Maven, and GitHub Actions.
• Experience with MS SQL, Oracle DB, and scripting in Linux/Bash.
• Knowledge of Windows Server configuration, IIS, Hazelcast, Docker, Kubernetes, and Google Cloud Platform.
• Understanding of virtualization, containerization, CI/CD integration, and monitoring tools such as Splunk.
• Familiarity with Agile tools like Jira and Confluence.
• Strong analytical skills and excellent communication in English.

Nice to have:

• Understanding of payment domain protocols (ISO 20022) including XML, XSD, JSON.
• Exposure to Java development or complex enterprise architectures.
• Experience managing DevOps pipelines with GitHub, Jenkins, and Maven.

• Deliver production support for billing and payments systems, including run-the-bank (RTB) maintenance and incident response.
• Manage distributed systems, including Linux and Windows servers, middleware components such as Microsoft IIS, and containerized environments on Kubernetes and Google Cloud Platform.
• Maintain and improve CI/CD pipelines using DevOps best practices.
• Oversee application performance and ensure compliance with organizational standards for resilience and risk control.
• Participate in change management processes, ensuring proper planning and alignment with service-level agreements.
• Conduct data analysis and create business intelligence insights using MS SQL and Oracle databases.
• Collaborate with global teams to enhance automation, security patching, and risk mitigation strategies.