in4ge sp. z o.o.

Cloud Platform & Infrastructure Engineer (GenAI / CX AI)

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SeniorZdalnie·WarszawaFull-time

#368631·Dodano 5 miesięcy temu·2

Źródło: In4ge

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Tech Stack / Keywords

CloudGenAIAIGenerative AI CI/CD

Firma i stanowisko

In4ge is a recruitment company focused on connecting talented employees with suitable companies to foster growth and success. The role is for a client project in the area of Customer Experience and Generative AI.

Wymagania

Experience in designing and implementing cloud solutions.
Practical knowledge of Generative AI, Large Language Models (LLM), and AI Agents.
Experience with Retrieval-Augmented Generation (RAG) solutions.
Knowledge of CI/CD and Infrastructure as Code (e.g., Terraform).
Experience integrating systems via APIs.
Understanding of distributed system architectures and cloud-based solutions.
Ability to work in an international environment.
Very good command of English.

Nice to have:

Experience with Gemini Enterprise, Gemini Models, or Customer Experience AI Solutions.
Knowledge of contact center platforms such as Genesys, Cisco, or Avaya.
Experience integrating CRM systems (Salesforce, Zendesk, or similar).
Experience with Agent Ops, monitoring, and evaluation of AI solutions.
Knowledge of the Customer Experience domain.

Obowiązki

Designing and developing solutions based on AI Agents and Generative AI.
Migrating existing conversational solutions to modern AI architectures.
Implementing functionalities supporting customer service using AI.
Designing and developing Retrieval-Augmented Generation (RAG) solutions.
Integrating AI platforms with CRM, CCaaS, and telecommunication solutions.
Creating and optimizing prompts and orchestration mechanisms for AI models.
Building and maintaining CI/CD processes and Infrastructure as Code (IaC).
Monitoring quality, performance, and security of AI solutions.
Collaborating with business, product, and technical teams.

Benefity

Cooperation under a B2B contract.
Fully remote work within the EMEA region.
Participation in initiatives related to Generative AI and Customer Experience.
Collaboration with international expert teams.
Opportunity to work with modern AI technologies and cloud solutions.

in4ge sp. z o.o.

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