Lead LIMS Specialist - Thermo SampleManager (Pharma / Life Sciences)

• 5+ years of proven hands-on experience with SaaS (Thermo-hosted) versions of Thermo Scientific SampleManager LIMS, including day-to-day administration and support
• At least 1 year of relevant leadership experience
• Familiarity with the latest SampleManager 21.x versions (including 21.3) functionality
• Strong proficiency in SampleManager configuration using embedded platform tools, including Entity Designer, Explorer, and configuration of master data, lookup tables, and custom fields
• Solid working knowledge of SampleManager Visual Workflow Designer for designing, modifying, and troubleshooting business workflows
• Hands-on expertise in SampleManager reporting tools and dashboards, including configuration of standard and custom reports
• Solid SQL skills for data querying, validation, and troubleshooting against the SampleManager data model
• Familiarity with L2/L3 application support activities, including incident, problem, and change management within ITIL-aligned service models
• Strong communication skills in English (C1 level)

Nice to have:

• Hands-on experience with instrument integration in SampleManager, including parsers and chromatography data system (CDS) connectors such as Chromeleon, Empower, or OpenLab
• Working knowledge of SampleManager REST and SOAP web services for interpreting integration behavior and supporting interface-related tickets
• Understanding of GxP, 21 CFR Part 11, and EU Annex 11 requirements for supporting validated LIMS environments
• Practical understanding and application of data integrity principles (ALCOA+) in laboratory data management
• Awareness of the SaaS shared responsibility model, where customizations and platform-level changes are conducted by Thermo Fisher

• Act as the primary SME for Thermo Scientific SampleManager LIMS
• Collaborate with the client's lab users and IT teams
• Manage system configurations, user access, and compliance
• Troubleshoot and resolve L2/L3 incidents
• Document processes and changes in line with the client's standards
• Contribute to continuous improvement initiatives across the platform