D-ploy

Application Support Specialist (Strykow, Onsite, English+Polish, GxP)

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NieokreśloneOn-site·ŁódźFull-time

#382920·Dodano 4 miesiące temu·3

Źródło: D-ploy

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Tech Stack / Keywords

ITWindowsDellIgelHPGxP

Firma i stanowisko

D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. They deliver services and solutions to industry-leading clients, optimizing customer IT productivity and contributing to organizational success.

Wymagania

Fluent in English and Polish; other languages are an advantage
IT technical skills for Windows systems, ThinClients (e.g., Dell, Igel, HP), IPCs
Strong problem solving and analytical abilities
Good communication skills
Attention to detail and ability to multitask handling multiple clients
Ability to work independently and follow direction and best practices
Planning and organizing skills
Team player with a supportive personality
Declaration of criminal record extract not older than three months required

Obowiązki

Provide technical and troubleshooting assistance related to computer hardware and software
Second level technical support – calls, tickets, user interaction
Provide prompt responses to questions from employees and client sites
Documentation of problems and creation of a knowledge database
Provide hardware asset information and generate appropriate reports and lists
Manage service requests, access, user management, and onsite support
Proper assignment and troubleshooting of issues
Maintain accurate hardware and software inventory
Engage in process improvement activities
Consult IT experts when the appropriate course of action is unclear
Apply knowledge of overall systems and landscapes as appropriate
Work in compliance with GxP regulated environments

Benefity

Broad range of activities, tasks, and projects
Vouchers for birthdays, weddings, and newborn surprises
Referral program "Fishing for Friends"
Opportunities for further development and professional advancement
Friendly and international working environment
Company-sponsored events

Inne informacje

Candidates have to declare criminal record extract not older than three months

D-ploy

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