Ruby Labs

Lead Billing Data Analyst | Billing, Payments & Subscription Analytics

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SeniorZdalnieFull-time

#384076·Dodano 3 miesiące temu·5

Źródło: Ruby Labs

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Tech Stack / Keywords

Ruby SQLTableauPower BIPython Airflow ETLNetworking

Firma i stanowisko

Ruby Labs is a leading tech company that creates and operates innovative consumer products across the health, education, and entertainment industries.

Wymagania

Substantial experience with subscription billing including payments, renewals, refunds, disputes/chargebacks in a recurring-revenue business.
Advanced SQL skills including complex joins, window functions, incremental logic, and performance-aware query writing.
Proficiency with data visualization tools such as Omni, Tableau, Power BI, or similar.
Experience in people leadership including setting priorities, distributing work, reviewing output, and accountability for team results.
Statistical and analytical rigor including forecasting, experiment design, and translating ambiguous business questions into structured analysis.
Familiarity with billing platforms/processors such as Stripe, Braintree, Nuvei, or similar.
Strong communication skills to explain complex findings to both technical and non-technical stakeholders.
Proven cross-functional collaboration influencing decisions with data across multiple departments.

Nice to have:

Experience with Python and/or modern analytics tooling like dbt, Airflow.
Experience building and maintaining ETL/ELT pipelines for billing or financial data.
Risk analysis or fraud-adjacent experience in billing contexts.
Advanced visualization techniques such as cohorts, funnels, anomaly detection dashboards.

Obowiązki

Analytics & technical work:

Monitor, analyze, and report on billing and support performance metrics including payments, renewals, refunds, disputes/chargebacks, and surface emerging trends.
Build and maintain data pipelines delivering accurate, timely, and reliable billing data.
Apply statistical methods to model scenarios, run “what-if” analyses, and anticipate financial risk.
Design and run A/B tests and experiments to evaluate billing and support initiatives.
Analyze impacts of product, marketing, and pricing changes on billing outcomes, risk behavior, and customer support metrics.
Build and maintain dashboards and visual reporting providing real-time visibility into billing health and support performance.
Turn insights into recommendations reducing disputes, churn, and operational inefficiencies.
Document analyses, workflows, definitions, and data logic to ensure clarity, reproducibility, and consistency.

Leadership & collaboration:

Lead, mentor, and grow a team of data analysts; set expectations, coach on methodology, and ensure high-quality output.
Own the team’s intake and prioritization process; manage task flow and delivery timelines aligning with business needs.
Enhance team’s billing domain knowledge and analytical/technical skills.
Partner cross-functionally with Billing, Support, Finance, Product, and Marketing to align metrics, definitions, and processes with risk-mitigation goals.

Benefity

Remote work environment enabling flexible work from anywhere.
Unlimited paid time off (PTO).
Paid national holidays.
Company-provided Apple MacBook.
Flexible independent contractor agreement offering benefits such as tax advantages, networking opportunities, and reduced employment obligations.

Elastyczne godziny

Płatny urlop

Płatne święta

Telefon

Inne informacje

Applicants must be located within approximately ± 4 hours of Central European Time (CET) to ensure optimal collaboration and communication during working hours.

Ruby Labs

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