Onboarding Engineer

Mindbox is a tech-driven company connecting top IT talents with technology projects for leading enterprises across Europe. The role is within the Privileged Access Management (PAM) Engineering Function, focusing on HashiCorp Vault as part of the Secrets Management Strategic Program, supporting global adoption and internal customers.

• 3+ years of hands-on experience with HashiCorp Vault (preferably on-prem).
• Proficiency in HashiCorp Terraform, automation, and integration patterns.
• Strong understanding of Secrets Engines, Authentication methods, and onboarding strategies.
• Experience troubleshooting complex Vault integration issues and improving service efficiency.
• Familiarity with enterprise monitoring and alerting tools including Splunk, Grafana, AppDynamics, SCOM.
• Experience working in large-scale, global IT environments in an Agile setting using Jira and Jira Service Desk.
• Excellent relationship-building and communication skills.

Nice to have:

• Coding/scripting experience and GitHub best practices.
• Working knowledge of Audit and Compliance requirements.
• Exposure to Scrum Master responsibilities (managing Jira boards, prioritisation).
• Strong analytical skills and ability to adapt to new technologies quickly.

• Act as a Subject Matter Expert (SME) for HashiCorp Vault (on-premises environment).
• Consult with new consumers on integration best practices, including Secrets Engines and Authentication methods.
• Create clear documentation and self-help resources to support self-service onboarding.
• Drive improvements in service health, resilience, and automation.
• Support progress on strategic programs and initiatives.
• Work closely with stakeholders to design robust and scalable solutions.
• Participate in critical issue resolution and out-of-hours changes when required.

Hybrid work setup requiring presence from the Kraków office 6 times per month.