Business & System Analyst (Backbase)

For over 20 years, we have been delivering modern technology solutions for leading financial institutions in Poland and abroad, combining a strong business focus with high standards: we are ISO certified and operate in compliance with DORA, GDPR, and industry-specific requirements. Additionally, we use AI not only to improve efficiency but also to build new competencies and develop modern ways of working.

• At least 4 years of experience as a Business Analyst or System Analyst
• At least 2 years of experience in banking projects
• Experience in projects related to digital banking, mobile banking, payments, onboarding, lending, or customer servicing
• Strong understanding of banking processes and dependencies within financial systems
• Experienced in creating user stories, acceptance criteria, use cases, and functional specifications
• Knowledge of BPMN and UML notation
• Ability to analyze REST APIs and OpenAPI documentation
• Experience documenting integrations and data mappings
• Understanding of concepts related to roles, permissions, limits, consents, and audit trails
• Experience working with business stakeholders, UX teams, developers, testers, and architects
• Familiarity with Jira and Confluence
• Fluent communication in English (minimum B2 level)

Nice to have:

• At least 12 months of experience working on projects based on the Backbase platform
• Knowledge of Backbase Journeys
• Knowledge of Backbase Identity and entitlements mechanisms
• Experience with standard Backbase platform functionalities
• Experience analyzing Backbase integrations with banking systems
• Experience using AI tools supporting analysis, documentation creation, or improving daily work efficiency

• Analyze business requirements and translate them into system solutions
• Collaborate with clients, business teams, and technical teams on the development of banking platforms
• Create user stories, acceptance criteria, use cases, and functional specifications
• Analyze and document business and system processes
• Model processes using BPMN and UML
• Analyze API documentation and support the design of system integrations
• Describe data flows, mappings, and dependencies between systems
• Cooperate with development teams, testers, UX Designers, and architects
• Support the development of functionalities related to digital banking, payments, onboarding, and customer servicing
• Analyze topics related to roles, permissions, limits, consents, and audit trails
• Participate in testing and validation processes of delivered solutions
• Prepare and maintain project documentation
• Support the development and optimization of banking solutions based on the Backbase platform