Senior AI Solutions Consultant (HR Transformation, Copilot Studio)

Capgemini is an AI-powered global business and technology transformation partner with nearly 60 years of heritage and over 420,000 team members in more than 50 countries. The company delivers end-to-end services and solutions leveraging capabilities across strategy, technology, design, engineering, and business operations. The team is focused on transforming HR operating models with AI, including employee services, talent acquisition, onboarding, case management, knowledge management, and workforce operations.

• 4+ years of experience in HR including HR transformation, HR technology, People Operations, Employee Services, Talent Acquisition
• Familiarity with HR technology platforms such as Workday, SAP SuccessFactors, Oracle HCM, ServiceNow HRSD, Zendesk
• Practical experience using AI tools to improve workflows, automate tasks, or create AI assistants, agents, or prompt-based solutions; Microsoft Copilot Studio preferred, OpenAI optional
• Knowledge of Power Platform, Agentic AI, RAG, LLM-based assistants, and AI governance
• Analytical mindset with strong problem-solving and communication skills
• Ability to explain technology concepts to business audiences and influence decision-making
• English language communication skills

Nice to have:

• Azure AI Foundry, ServiceNow AI Agents, Salesforce Agentforce, UiPath Agent Builder, or similar AI platforms

• Analyze HR processes and identify opportunities for automation and AI adoption
• Design and configure AI agents, prompts, conversation flows, and business rules
• Translate business requirements into AI-enabled workflows and user journeys
• Support implementation of AI solutions across HR and People Operations processes
• Collaborate with business stakeholders to define and prioritize transformation initiatives
• Test, validate, and optimize AI-driven solutions and employee experiences
• Monitor adoption, performance, and business outcomes of implemented solutions
• Contribute to best practices, reusable assets, and knowledge-sharing initiatives