Junior Customer Support Advisor (with Czech)

Capgemini is a global business transformation partner focused on AI, technology, and human ingenuity to help organizations innovate, grow, and build sustainable futures. The company has over 410,000 team members in more than 50 countries and reported revenues of €22.5 billion in 2025.

• C1 proficiency in Czech and good command of English.
• Strong communication and customer service skills.
• Customer-focused mindset with excellent problem-solving abilities.
• Good knowledge of MS Office tools, especially Excel.
• Adaptability, active listening skills, and ability to work in a dynamic environment.

• Handle customer inquiries via phone, email, and chat in Czech.
• Provide accurate information about products, services, and processes.
• Resolve customer issues in a timely and professional manner.
• Maintain accurate records of customer interactions and requests.
• Collaborate with internal teams to ensure effective issue resolution.