Capgemini

Junior Customer Support Advisor (with Czech)

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InternHybryda·KrakówFull-time

#422750·Dodano dwa miesiące temu·6

Źródło: Capgemini

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Tech Stack / Keywords

GenAIAICloud

Firma i stanowisko

Capgemini is a global business transformation partner focused on AI, technology, and human ingenuity to help organizations innovate, grow, and build sustainable futures. The company has over 410,000 team members in more than 50 countries and reported revenues of €22.5 billion in 2025.

Wymagania

C1 proficiency in Czech and good command of English.
Strong communication and customer service skills.
Customer-focused mindset with excellent problem-solving abilities.
Good knowledge of MS Office tools, especially Excel.
Adaptability, active listening skills, and ability to work in a dynamic environment.

Obowiązki

Handle customer inquiries via phone, email, and chat in Czech.
Provide accurate information about products, services, and processes.
Resolve customer issues in a timely and professional manner.
Maintain accurate records of customer interactions and requests.
Collaborate with internal teams to ensure effective issue resolution.

Benefity

Private medical care with Medicover, including additional packages (dental, senior care, oncology) on preferential terms.
Life insurance.
Access to 40+ options on NAIS benefit platform (e.g., Netflix, Spotify, Sports card).
Access to over 70 training tracks with certification opportunities on NEXT platform.
Free access to Education First languages platform, TED Talks, and Udemy Business materials and trainings.
Hybrid working model after onboarding, with home office package including laptop, monitor, and chair.

Opieka zdrowotna

Ubezpieczenie

Dofinansowanie szkoleń

Elastyczne godziny

Capgemini

779 aktywnych ofert

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