Technical Support Engineer

We are looking for a Senior Technical Support Engineer to join a long-term project for a global financial institution. The role focuses on providing advanced technical support for critical applications and production environments. This is a hands-on role combining application support, production troubleshooting, monitoring, IT Service Management, and continuous improvement.

This role requires working afternoon/evening hours and is NOT a standard daytime position. Availability to work these hours is a key requirement. The role is primarily remote with occasional office presence (less than once a week).