Capgemini

Junior Customer Support Advisor (with Czech)

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JuniorHybryda·KrakówFull-time

#429098·Dodano dwa miesiące temu·0

Źródło: nofluffjobs.com

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Tech Stack / Keywords

MS OfficeExcel

Firma i stanowisko

Capgemini is a global business transformation partner with expertise in AI, cloud, and data. The company employs over 410,000 people in more than 50 countries and reported revenues of €22.5 billion in 2025. It is committed to diversity, inclusion, and providing support and inspiration through a collaborative community.

Wymagania

C1 proficiency in Czech and good command of English.
Strong communication and customer service skills.
Customer-focused mindset with excellent problem-solving abilities.
Good knowledge of MS Office tools, especially Excel.
Adaptability, active listening skills, and ability to work in a dynamic environment.

Obowiązki

Handle customer inquiries via phone, email, and chat in Czech.
Provide accurate information about products, services, and processes.
Resolve customer issues in a timely and professional manner.
Maintain accurate records of customer interactions and requests.
Collaborate with internal teams to ensure effective issue resolution.

Benefity

Private medical care with Medicover and additional packages (dental, senior care, oncology).
Life insurance and access to 40+ options on the NAIS benefit platform (including Netflix, Spotify, Sports card).
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Architects, Google).
Free access to Education First languages platform, TED Talks, and Udemy Business materials.
Hybrid working model after onboarding with a home office package (laptop, monitor, chair).
Training budget.
Sport subscription.
Private healthcare.
International projects.
Free coffee.
Bike parking.
Free parking.
Mobile phone.
In-house trainings.
Modern office.
No dress code.

Karta sportowa

Opieka zdrowotna

Dofinansowanie szkoleń

Szkolenia wewnętrzne

Elastyczne godziny

Telefon

Parking dla rowerów

Capgemini

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