Application Maintenance & Operations Lead - Equities Technology

At Nordea, the Markets Technology organisation builds and runs critical systems enabling trading, reporting, and client services across the Nordic markets. The role is within the Equities Technology organisation, leading a team responsible for operational stability of equity trading platforms including both SaaS and on-premises systems with direct exchange connectivity.

• Several years' experience in technology operations, application support, or production management.
• Experience supporting business-critical and low-latency platforms.
• Strong knowledge of incident management and operational processes, including ITIL.
• Experience managing complex application landscapes with multiple vendors and technologies.
• Experience in root cause analysis and service improvement initiatives.
• Strong stakeholder management and communication skills.
• Structured and analytical problem-solving approach.
• Experience working in regulated environments prioritizing availability, accuracy, and control.

Ideal to have:

• Experience with trading platforms and trading workflows.
• Experience with both SaaS and on-premises application landscapes.
• Experience supporting regulatory or transaction reporting solutions.
• Knowledge of monitoring, observability, and operational tooling.
• Experience leading major incidents and service recovery efforts.

• Lead a team of seven specialists providing first and second line application support for equity trading and reporting platforms.
• Participate hands-on in daily work, incidents, investigations, and major operational events.
• Manage support shifts and ensure effective operational support for trading applications.
• Drive operational excellence via well-defined processes, controls, and monitoring.
• Oversee daily operational activities including health checks and readiness reviews.
• Act as escalation point for business-critical incidents and coordinate stakeholders during incidents.
• Drive root cause analysis and translate lessons learned into lasting improvements.
• Lead infrastructure and platform initiatives to improve resilience, scalability, and efficiency.
• Manage relationships with internal stakeholders and external vendors.
• Support trading desks with clear, timely communication during incidents.
• Manage release planning and maintain release calendar.
• Foster a culture of ownership, accountability, stability, and continuous improvement.

Please include permit for processing personal data in CV according to GDPR regulations. Personal data will be processed by Nordea Bank Abp for recruitment purposes. Detailed information available at Nordea's privacy policy. Only selected candidates will be contacted.