IT Support Consultant, Technical Enablement

For over 50 years, SimCorp has worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. The company has over 4,000 colleagues of various nationalities and backgrounds. SimCorp is an independent subsidiary of the Deutsche Börse Group and, following a recent merger with Axioma, provides a full front-to-back offering for its clients in financial technology.

• Experience in technical support, application support, IT operations, software delivery, DevOps, or a similar technical role.
• Strong troubleshooting and problem-solving skills with the ability to investigate incidents and identify root causes.
• Ability to take ownership of issues and drive them through to resolution, coordinating with multiple stakeholders.
• Basic understanding of software development principles and the software delivery lifecycle.
• Experience with or willingness to work with technologies and tools such as:
  • C# or another object-oriented programming language
  • Git and source control systems
  • Test automation frameworks
  • CI/CD pipelines and DevOps practices
  • Azure DevOps or similar platforms
  • Scripting languages (PowerShell, Bash, Python)
  • Infrastructure, application, and environment troubleshooting
  • Monitoring and logging tools
  • SQL and database fundamentals
• Ability to read, understand, and debug code.
• Strong communication skills and ability to explain technical concepts to technical and non-technical audiences.
• Proactive, collaborative, comfortable working in an Agile environment.
• Continuous improvement mindset focused on increasing efficiency, quality, and delivery reliability.

• Provide first-line technical support for infrastructure, tooling, environments, and development processes.
• Investigate, troubleshoot, and coordinate resolution of technical issues, collaborating with cross-functional teams.
• Take ownership of problems from initial investigation through successful resolution.
• Support and maintain test environments and end-to-end infrastructure.
• Monitor automated test executions and analyze failures to identify root causes.
• Collaborate with software engineers, architects, business consultants, and product teams to resolve delivery blockers.
• Assist business consultants in working with configuration and DevOps-based development practices.
• Contribute to continuous improvement initiatives that increase efficiency, quality, and delivery reliability.

Candidates must send applications in English through the company's career system; only applications submitted via the system will be processed. The company requests exclusion of personal data such as photo, age, or non-professional information to mitigate bias in recruitment. Contact information for inquiries is provided.