Senior Business Analyst - Application Services, hybrid, Assistant Vice President

State Street is a global financial services company serving institutional investors. The role is within the Application Services team, focusing on Azure cloud-native shared application services supporting common platform capabilities across cloud applications.

• 5+ years experience as Business Analyst or Product Analyst supporting enterprise software, platform services, fintech, or cloud applications.
• BS degree in Finance, Computer Science, Information Systems, Engineering, Mathematics, Data Science, Physics or related technical/quantitative field.
• Experience working with Product Managers or Product Owners to shape scope, refine backlogs, document requirements, and support product delivery.
• Exposure to cloud-native application concepts, preferably Microsoft Azure, including services, APIs, identity and access control, monitoring, notifications, exception handling, operational support, deployment practices, and cloud migration.
• Knowledge of multi-tenancy concepts: tenant isolation, tenant-specific configuration, shared services, entitlement models, data separation, operational support.
• Ability to document user journeys, process flows, functional and non-functional requirements, user stories, acceptance criteria, reporting requirements, and support processes.
• Experience defining requirements for enterprise UI such as configuration screens, administration workflows, dashboards, validation rules, audit history, comparison views, and role-based access.
• Experience with requirements for exception monitoring, user notifications, operational metrics, reporting, audit history, status reporting, alerting, and usage visibility.
• Strong analytical skills to decompose complex platform requirements, identify gaps, validate assumptions, and reconcile business and technical needs.
• Strong communication and facilitation skills across Product Management, engineering, architecture, QA, implementation, operations, support, and applications.
• Comfortable working in Agile Scrum teams: backlog refinement, sprint planning, story writing, demos, prioritization, dependency management, release readiness.
• Ability to support testing, UAT, defect triage, production issue analysis, rollout planning, operational readiness, and post-release support.
• Preferred experience: APIs, microservices, distributed systems, enterprise platforms, SQL, data models, integration workflows.
• Plus: familiarity with Azure services, Kubernetes, containers, CI/CD pipelines, observability, feature flags, secrets management, cloud security.
• Preferred background in financial services, investment management, or enterprise application with focus on configuration, controls, auditability, exception management, notifications, tenant onboarding, or shared platform services.
• Ability to independently ramp up on complex workflows, ask questions, drive clarity, and move from discovery to delivery.

• Partner with the Product Manager to define product vision, roadmap, scope, and delivery outcomes for Application Services.
• Understand Charles River product offerings and convert application team needs into business requirements.
• Gather, analyze, and document business and functional requirements for Azure cloud-native shared application services.
• Translate platform requirements into epics, user stories, acceptance criteria, process flows, data models, UI workflows, reporting requirements, and support documentation.
• Collaborate with engineering and architecture teams on integration patterns, Azure platform considerations, security, monitoring, and application consumption.
• Define UI requirements for configuration management, exception monitoring, and user notifications.
• Partner with QA to define test scenarios covering configuration changes, tenant-specific behavior, environment promotion, permissions, regression, and application consumption.
• Support migration planning from existing configuration models to centralized cloud services.
• Assist implementation, support, and operations teams with rollout readiness, troubleshooting, defect triage, root cause analysis, release notes, training materials, and production support.
• Communicate clearly with stakeholders on scope, risks, dependencies, design decisions, trade-offs, and delivery progress.

This role requires a hybrid work model with at least 3 days in the office per week. The minimum salary of zł182,004 annual applies to the primary location specified; salaries may vary by work location. Salary determination factors include position, skills, job description, working hours, and other objective criteria. Employees are eligible for discretionary annual performance-based awards. Equal opportunity employer statement covering multiple protected characteristics.