Senior CRM System Analyst – Banking Sector

The role is for a Senior CRM System Analyst working remotely for a leading financial institution focused on digital solutions in corporate banking, specifically developing and optimizing a CRM platform tailored to banking processes.

• At least 5 years of experience in CRM systems and banking domain projects.
• Advanced knowledge of REST technology and API design.
• Experience with RabbitMQ messaging infrastructure.
• Proficiency in Salesforce CRM customization and integration.
• Familiarity with AsyncAPI or similar frameworks.
• Strong problem-solving and analytical skills.
• Fluent communication skills in Polish; good level of English.

Nice to have:

• Experience with business architecture and solution conceptualization.
• Additional certifications in cloud or CRM technologies.

• Design and develop comprehensive CRM solutions aligned with banking industry requirements.
• Collaborate with cross-functional teams to implement scalable architecture using REST APIs.
• Integrate RabbitMQ messaging for reliable inter-system communication.
• Customize and optimize Salesforce CRM to enhance client engagement and workflows.
• Develop solutions utilizing AsyncAPI for asynchronous communication processes.
• Conduct architectural planning and propose innovative approaches to improve system efficiency.
• Ensure compliance with security standards and best practices throughout development.
• Provide technical guidance and support during deployment and maintenance phases.

Only candidates with an existing legal right to work in the European Union will be considered.