Release Manager

Shiji is a global technology company dedicated to providing innovative solutions for the hospitality industry. The company offers a cloud-based portfolio including Property Management System, Point-of-Sale, guest engagement, distribution, payments, and data intelligence solutions for over 91,000 hotels worldwide.

• 2+ years of experience managing or coordinating software releases or similar activities.
• Experience working in an Agile environment and possessing an Agile mindset.
• Good understanding of software development and release processes.
• Ability to work with urgency while maintaining accuracy and attention to detail.
• Strong problem-solving and analytical skills.
• Ability to read and analyze third-party logs and technical documentation.
• Basic understanding of Microservices Architecture.
• Familiarity with containerized environments, particularly Docker.
• Familiarity with Kubernetes.
• Basic knowledge of web technologies and software design patterns.
• Understanding of Continuous Integration concepts is an advantage.
• Ability to prioritize and manage multiple tasks and deadlines.
• Good communication and presentation skills.
• Ability to work effectively with technical and non-technical stakeholders.
• Willingness to support global initiatives and collaborate across time zones.
• Ability to work independently and as a strong team player.
• Fluent English, both written and spoken.

Nice to have:

• Degree in Computer Science, Information Technology, Engineering, or a related field.
• Experience working in SaaS, software, or technology environments.
• Familiarity with CI/CD tools and DevOps practices.
• Experience with tools such as Jira, Confluence, or similar platforms.
• Experience supporting production deployments or troubleshooting release-related issues.
• Experience mentoring or supporting less experienced team members.
• Strong sense of ownership, curiosity, and willingness to learn.
• Analytical and detail-oriented mindset with a practical, solution-focused approach.

• Coordinate and manage the transition of solutions into production following successful UAT completion.
• Coordinate post-release verification and testing activities to ensure releases work as expected.
• Manage and continuously improve release-related processes, procedures, and workflows.
• Identify opportunities to simplify, standardize, and improve the release process and implement improvements.
• Provide coordination, guidance, and ownership for assigned release activities, ensuring processes and timelines are followed.
• Manage multiple ongoing releases, prioritizing and coordinating across teams.
• Coordinate small ad-hoc projects and initiatives related to software delivery and release management.
• Work closely with Engineering, QA, Product, DevOps, and other stakeholders to ensure release readiness and delivery.
• Monitor release progress to identify risks, dependencies, and blockers, and coordinate follow-up actions.
• Ensure all required release activities, approvals, testing, and documentation are completed before and after deployment.
• Coordinate communication around release status, timelines, risks, and post-release activities.
• Support troubleshooting and resolution of release-related issues with technical teams.
• Maintain accurate release documentation, schedules, and records.
• Support release retrospectives and apply lessons learned to improve future releases.
• Contribute to continuous improvement and automation initiatives within release management.
• Support global releases and collaborate across different time zones when required.

Applications are accepted only from candidates based in the Silesia region with office presence in Katowice. Fully remote work is not an option, and candidates from distant locations will not be considered. During recruitment interviews, the use of AI tools, recording without consent, and automatic note-taking applications are prohibited.