AI Software Engineer

Cisco's Webex Engineering Group is building collaboration technology powering products like Slido, Webex Meetings, Webex Calling, and Webex Contact Center. The team is based in Bratislava and operates a hybrid working model.

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related technical field.
• Extensive professional experience in software engineering focused on AI/ML and agentic systems.
• Proven deployment of AI-powered applications into production at scale.
• Proficiency in Python or Java with deep experience in AI frameworks and LLM orchestration.
• Strong understanding of distributed systems, API design, and cloud-native architectures.

Preferred Qualifications:

• Hands-on experience with agentic frameworks (e.g., LangChain, CrewAI, AutoGen) and multi-agent orchestration.
• Experience integrating AI with streaming/batch data platforms such as Spark, Flink, or vector databases like Pinecone/Milvus.
• Experience with fine-tuning, RAG (Retrieval-Augmented Generation), and LLM observability/evaluation tools.
• Extensive experience architecting AI solutions within major cloud environments (AWS, GCP, or Azure).
• Experience managing full lifecycle of high-availability AI platforms.
• History of leading technical initiatives and mentoring engineering teams.
• Strategic thinking, communication, and stakeholder management skills.

• Design and develop autonomous agents and AI-driven workflows for the Partner Hub ecosystem.
• Implement scalable solutions using Large Language Models (LLMs), vector databases, and agentic frameworks such as LangChain.
• Establish standards for model evaluation, prompt engineering, and agentic reliability.
• Provide technical guidance and mentorship to junior engineers.
• Ensure AI features are production-ready focusing on latency, cost-efficiency, security, and ethical AI practices.
• Collaborate with product management and data science teams to deliver AI solutions.
• Continuously evaluate and integrate new AI frameworks and tools.