German Speaking Partner Technical Solutions Consultant - Work In Sofia, Bulgaria
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NieokreśloneFull-time
#444708·Dodano 4 dni temu·0
Źródło: Mercier Consultancy GroupTech Stack / Keywords
Customer Support Services
Firma i stanowisko
Mercier Consultancy Group is a premier international recruitment firm specializing in connecting top-tier talent with industry-leading organizations across the European BPO and Customer Support Services landscape. The company offers expertise in recruitment and consulting across healthcare and BPO industries worldwide.
Wymagania
- Native or fluent German (spoken and written).
- Valid EU passport (mandatory).
- Proven experience in technical support or the Customer Support Services sector.
- Strong problem-solving skills and ability to articulate technical concepts clearly.
- Excellent communication skills and professional demeanor.
- A proactive mindset to excel in competitive German-speaking jobs.
Obowiązki
- Provide high-level technical support and consultancy to partners within the Customer Support Services network.
- Troubleshoot complex technical issues with precision for German-speaking clients.
- Maintain detailed documentation of all support interactions within the Customer Support Services ticketing system.
- Collaborate with cross-functional teams to optimize technical workflows and service delivery protocols.
- Act as a primary point of contact for resolving high-priority technical escalations effectively.
- Consistently meet performance benchmarks and contribute to team success.
- Advocate for partner success by providing proactive technical solutions and insights.
Benefity
- Competitive monthly salary.
- Fully paid training.
- Health insurance.
- Fully paid relocation package including flight, transfer, and hotel.
- Monthly performance bonus.
Pakiet relokacyjny
Dofinansowanie szkoleń
Opieka zdrowotna
Premie
Inne informacje
- Valid EU passport is mandatory.
Mercier Consultancy Group
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