German Speaking Digital Trust and Safety Analyst - Work In Sofia, Bulgaria

Mercier Consultancy Group is a premier European recruitment and BPO consultancy focused on connecting talent with leading organizations, specializing in the social media landscape.

• Native or fluent German (spoken and written).
• Valid EU passport (mandatory).
• Excellent communication skills in English for teamwork.
• Resilience and professionalism handling sensitive social media content.
• Strong analytical mindset with attention to detail.
• Previous experience in trust and safety, content moderation, or related social media sector is a significant advantage.

• Monitor and review social media content to ensure compliance with community guidelines and safety policies.
• Analyze and escalate complex safety incidents to maintain platform security.
• Apply deep cultural and linguistic insights into the German-speaking market to interpret nuances in user-generated content.
• Collaborate with cross-functional teams to improve content moderation strategies and digital protection protocols.
• Utilize internal tools to identify and mitigate risks from cyber-harassment, misinformation, and prohibited content.
• Maintain high accuracy and productivity in a fast-paced social media environment.
• Stay updated on emerging digital safety trends to protect the social media brand reputation.