Russian Speaking Digital Trust and Safety Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group is a premier international staffing firm specializing in sourcing candidates for high-impact roles in the social media industry to maintain digital integrity.

• Native or fluent Russian (spoken and written) is mandatory for this role.
• Professional proficiency in English to collaborate within a multinational environment.
• Valid EU passport or current eligibility to work in Bulgaria.
• Strong attention to detail and ability to navigate complex content moderation guidelines.
• Previous experience in trust and safety, social media, or customer support is highly advantageous.
• Passion for digital security and protecting online communities.

• Analyze and moderate user-generated content to ensure compliance with community standards within the social media industry.
• Identify, investigate, and mitigate potential security risks to protect the global user base.
• Apply specialized knowledge of the Russian cultural and linguistic landscape to flag sensitive content.
• Collaborate with international teams to refine trust and safety policies for diverse online platforms.
• Handle escalated reports with high precision and confidentiality to maintain platform integrity.
• Stay updated on emerging digital trends and policy changes affecting social media safety protocols.
• Maintain high performance and accuracy standards as part of the team in Sofia.