EPAM Systems

Lead Observability Engineer (New Relic)

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SeniorZdalnieFull-time

#446775·Dodano 25 dni temu·1

Źródło: EPAM Systems

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Tech Stack / Keywords

New RelicOpenTelemetry TerraformAmazon CloudWatchAmazon Bedrock AgentCoreAWSNRQLOpsgenieServiceNowCrossplane

Podsumowanie oferty

The Lead Observability Engineer will build an Enterprise Agent Development Platform — a cloud-native ecosystem for defining, orchestrating, deploying, and observing AI agents at scale. The platform standardizes agent development across the organization using LangGraph and Strands Agents on AWS AgentCore Runtime. Responsibilities include framework design, runtime architecture, marketplace integration, CI/CD automation, and enterprise-grade observability to reduce development time while ensuring security, quality, and governance.

Wymagania

6+ years of experience in observability or Site Reliability Engineering
Hands-on experience consolidating observability/telemetry for AI agent estates in production agentic AI projects, including multi-tenant New Relic or equivalent aggregation
Expertise in New Relic or equivalent SaaS observability platforms operated as a multi-tenant consolidation layer
Skills in cross-account and cross-tenant telemetry aggregation and reporting
Familiarity with Technical, Business, and Audit observability segregation models
Proficiency in NRQL, dashboards-as-code, and alert-policy-as-code practices
Knowledge of OpenTelemetry and ADOT consumption fundamentals

Nice to have:

Familiarity with AWS Bedrock AgentCore observability (Transaction Search, GenAI Observability)
Background in Kinesis Firehose metric/log forwarding pipelines (CloudWatch to New Relic)
Knowledge of cost/token attribution modeling for GenAI workloads
Skills in Crossplane-based provisioning of observability resources

Obowiązki

Own the multi-tenant New Relic consolidation layer aggregating telemetry across the agent estate
Administer New Relic at scale, including management account setup and cross-account configuration
Build and maintain cross-account NRQL queries aggregating telemetry from multiple project tenants
Develop dashboards-as-code and alert-policy-as-code using the Terraform New Relic provider and Crossplane
Configure New Relic alert policies routed to Opsgenie, with planned migration to ServiceNow
Consume OpenTelemetry / ADOT data through OTLP and Firehose ingestion into New Relic
Design metric dimensions for large agent estates ensuring stable, low-cardinality facets
Maintain segregation across Technical, Business, and Audit observability models

Benefity

Top tech minds driving innovation in AI, cloud, and digital platform modernization
Supportive team and agile, startup-like culture
Hybrid work mode and opportunity to work remotely within Poland
Chance to work abroad up to 60 days annually
Business-driven relocation opportunities
Career development programs
Thought leadership, mentoring, soft skills, and well-being programs
Certifications (Anthropic, Gemini, GCP, Azure, AWS)
English classes
Stable pay
Participation in Employee Stock Purchase Plan with 15% discount
Benefits package including health insurance, multisport, shopping vouchers
Referral bonuses up to $2,000
Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee
Corporate, social, and well-being events

Elastyczne godziny

Dofinansowanie szkoleń

Budżet konferencyjny

Kursy językowe

Karta sportowa

Opieka zdrowotna

Ubezpieczenie

Darmowe przekąski

Napoje w biurze

Spotkania integracyjne

Premie

Udziały pracownicze

Inne informacje

EPAM is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and ambitious startups. With over thirty years of expertise in custom software, product, and platform engineering, EPAM empowers clients to become AI-Native enterprises, driving measurable value from innovation and digital investments.

EPAM Systems

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