EPAM Systems

Lead Observability Engineer (New Relic)

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SeniorZdalnie·KrakówFull-time

#447145·Dodano miesiąc temu·0

Źródło: justjoin.it

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Tech Stack / Keywords

New RelicSite Reliability EngineeringOpenTelemetryNrqlTerraform AWSOpsGenie

Podsumowanie oferty

The Lead Observability Engineer will develop and maintain a cloud-native, multi-tenant observability platform using New Relic to aggregate telemetry for AI agent estates. The position involves building dashboards-as-code and alerting automation with Terraform and Crossplane, managing cross-account telemetry, and ensuring stable observability models across technical, business, and audit domains. The role supports accelerating AI agent development with enterprise-grade observability, security, and governance.

Wymagania

6+ years of experience in observability or Site Reliability Engineering
Hands-on experience consolidating observability/telemetry for AI agent estates in a production agentic AI project
Expertise in New Relic or equivalent SaaS observability platforms operated as a multi-tenant consolidation layer
Skills in cross-account and cross-tenant telemetry aggregation and reporting
Familiarity with Technical, Business, and Audit observability segregation models
Proficiency in NRQL, dashboards-as-code, and alert-policy-as-code practices
Knowledge of OpenTelemetry and ADOT consumption fundamentals

Nice to have:

Familiarity with AWS Bedrock AgentCore observability, including Transaction Search and GenAI Observability
Experience with Kinesis Firehose for metric and log forwarding (CloudWatch to New Relic)
Knowledge of cost and token attribution modeling for GenAI workloads
Skills in Crossplane-based provisioning of observability resources

Obowiązki

Own the multi-tenant New Relic consolidation layer aggregating telemetry across the agent estate
Administer New Relic at scale, including management account setup and cross-account configuration
Build and maintain cross-account NRQL queries aggregating telemetry from multiple project tenants
Develop dashboards-as-code and alert-policy-as-code using the Terraform New Relic provider and Crossplane
Configure New Relic alert policies routed to OpsGenie, with plans for migration to ServiceNow
Consume OpenTelemetry / ADOT data through OTLP and Firehose ingestion into New Relic
Design metric dimensions ensuring stable, low-cardinality facets for large agent estates
Maintain segregation across Technical, Business, and Audit observability models

Benefity

Work with top technology experts in AI, cloud, and digital platform modernization
Supportive team with agile, startup-like culture
Hybrid by design with opportunity to work remotely within Poland
Chance to work abroad for up to 60 days annually
Business-driven relocation opportunities
Career development programs, mentoring, and well-being initiatives
Certifications including Anthropic, Gemini, GCP, Azure, AWS
English language classes
Stable pay and participation in Employee Stock Purchase Plan with 15% discount
Benefits package including health insurance, multisport, and shopping vouchers
Referral bonuses up to $2,000
Office amenities: entertainment zones, table tennis, football, free snacks, and coffee
Corporate social and well-being events

Elastyczne godziny

Pakiet relokacyjny

Budżet konferencyjny

Szkolenia wewnętrzne

Kursy językowe

Opieka zdrowotna

Karta sportowa

Premie

Darmowe przekąski

Napoje w biurze

Spotkania integracyjne

Inne informacje

Benefits listed are available to employees only. The company is open to cooperating with contractors under individually agreed B2B terms. Selected candidates will be contacted exclusively. By applying, candidates agree to personal data processing by EPAM Systems (Poland) sp. z o.o. for recruitment purposes.

EPAM Systems

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