Lead Salesforce Developer (Agentforce)

EPAM is a global leader in AI transformation engineering and integrated consulting, serving Forbes Global 2000 companies and startups. The company has over thirty years of expertise in custom software, product, and platform engineering, supporting clients in becoming AI-Native enterprises and driving value through innovation and digital investments.

• 5+ years of hands-on experience in Salesforce development
• At least 1 year of relevant leadership experience
• Proficiency in implementing AI agents using Salesforce Agentforce
• Experience configuring agent reasoning, guardrails, action frameworks, and workflows
• Capability to design prompts and instruction frameworks for AI agents
• Expertise in optimizing agent responses with contextual grounding and data retrieval
• Skills in monitoring and tuning performance of AI agents
• Familiarity with retrieval-augmented generation (RAG) processes
• Background in working with Apex, Lightning Web Components, and Flow
• Experience handling large volumes of data and implementing complex data models and business logic
• Knowledge of integrating with third-party systems and troubleshooting and resolving technical issues
• Strong collaboration and communication skills
• Flexibility to work under tight deadlines and effectively handle changing requirements
• Ability to communicate effectively in both written and spoken English (B2 level or higher)

• Collaborate with architects and team members to design and implement AI agents using Salesforce Agentforce
• Participate in project discussions to gather requirements and report progress
• Communicate effectively to align solutions with business and team objectives
• Manage multiple tasks and adapt to evolving priorities in a dynamic environment
• Conduct technical research and analysis to recommend optimized solutions to business challenges
• Develop new functionalities and enhancements based on provided requirements and insights
• Provide support during the maintenance phase, improving performance, refactoring code, and adding enhancements

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