State Street

ServiceNow CMDB Asset Management Specialist, Officer

132k PLN132 000 PLN/ rok./ rok.UoPUmowa o pracę (brutto)

SeniorHybryda·KrakówFull-time·Umowa o pracę

#448238·Dodano miesiąc temu·9

Źródło: State Street

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Tech Stack / Keywords

ServiceNowCMDBServiceNow DiscoveryITILAPIsIT Asset ManagementITSM

Firma i stanowisko

State Street is a company that helps institutional investors manage risk, respond to challenges, and drive performance and profitability globally. They emphasize inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks. The company is an equal opportunity employer considering all qualified applicants without discrimination.

Wymagania

Strong hands-on expertise with ServiceNow CMDB, including CI classes, relationships, reconciliation, and normalization.
Experience supporting IT Asset Management (ITAM) and Configuration Management processes aligned with ITIL standards.
Strong analytical and problem-solving skills focused on data quality and process improvement.
Working knowledge of ServiceNow Discovery and system integrations including APIs, data imports, and third-party tools.
Minimum 8-10 years of relevant experience working with ServiceNow, CMDB, IT Asset Management, or related ITSM functions.

Nice to have:

ServiceNow Certified System Administrator (CSA) and other ServiceNow certifications.
ITIL v3 or v4 certification with advanced knowledge of ITIL best practices.
Familiarity with cloud platforms, hybrid infrastructure, and modern IT operations models.

Obowiązki

Own and manage the end-to-end lifecycle of Configuration Items (CIs) and IT assets within the ServiceNow CMDB, ensuring data accuracy, completeness, and consistency.
Collaborate with ServiceNow developers, solution architects, and integration teams to ensure seamless data flow between CMDB, discovery tools, and external systems.
Monitor, analyze, and report on CMDB health metrics such as completeness, correctness, and compliance.
Lead remediation efforts to address gaps in CMDB data and quality.
Support ServiceNow Discovery, Service Mapping, and integrations to ensure accurate and automated population of CI and asset data.
Ensure CMDB processes and data support audit, risk, security, and regulatory requirements.

Benefity

Permanent contract from day one.
Additional holidays including Birthday Day Off, and 3rd and 5th year anniversary Day Off.
Gold Medical Package for employees and their families (partner and children).
Premium life insurance package and private pension plan.
Wide range of soft skills training, technical workshops, language classes, and development programs.
Opportunities to volunteer time to company-driven initiatives and employee networks.
Variety of well-being programs.
Additional benefits depend on the seniority of the role.

Płatne święta

Opieka zdrowotna

Ubezpieczenie

Kursy językowe

Dofinansowanie szkoleń

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Inne informacje

The minimum salary quoted applies to the primary location; salary may differ if working elsewhere. Salary determination considers multiple factors such as job description, skills, working hours, diligence, and other objective and non-discriminatory criteria relevant to State Street employees. Employees are eligible for discretionary annual performance-based awards. The company follows equal opportunity employment policies without discrimination.

State Street

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