Mercier Consultancy Group

Czech Speaking Reservations Agent For Booking.com - Work Remote In Greece

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NieokreśloneZdalnieFull-time

#448432·Dodano miesiąc temu·1

Źródło: Mercier Consultancy Group

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Tech Stack / Keywords

Booking.comCRM

Firma i stanowisko

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations across Europe, specializing in the travel and service sectors.

Wymagania

Native or fluent Czech (spoken and written) is mandatory.
Valid EU passport or valid Greek work permit required.
Proven ability to navigate travel industry booking platforms effectively.
Excellent communication skills with a passion for high-end customer service.
Proactive mindset suited for competitive Czech-speaking jobs in Greece.
Strong command of English for internal training and communication.

Obowiązki

Provide high-quality customer support for travelers and partners on the Booking.com platform.
Manage accommodation reservations, cancellations, and modifications with professionalism and efficiency.
Resolve complex travel-related queries to ensure maximum customer satisfaction.
Act as a brand ambassador for Booking.com, maintaining premium service standards.
Collaborate with internal departments to facilitate seamless travel experiences for Czech-speaking clientele.
Utilize internal CRM systems to accurately document all interactions and booking status updates.
Meet key performance indicators (KPIs) to contribute to team success.

Benefity

Competitive monthly salary with transparent performance-based structure.
Monthly performance bonus.
Two extra annual salaries (13th and 14th).
Fully paid relocation package including flight, airport transfer, and temporary hotel accommodation.
Professional training provided.
Comprehensive health insurance coverage.
Exposure to a multicultural working environment in Greece.

Pakiet relokacyjny

Dofinansowanie szkoleń

Opieka zdrowotna

Premie

Inne informacje

Valid EU passport or valid Greek work permit required for employment eligibility.

Mercier Consultancy Group

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